Seller Order Tracker ("the app") is a tool for Amazon.in sellers to track their own orders. It is run by Ocean IT Solutions, India (SellerPulse). This page explains what data the app handles, where it is kept, and how you can have it removed.
You sign in through Amazon Seller Central and approve this app's access using Amazon's official Selling Partner API. Amazon then gives the app a long-lived access key for your seller account. The app never sees your Amazon password.
The app does not request or store buyer names, street addresses, postal codes, phone numbers or email addresses. It only reads data and cannot change anything in your Amazon account.
Fulfilment stages, notes, ship dates you type, review-request marks and claim marks are saved with your orders. If you upload reports by hand (the backup option), the app reads only the same fields listed above from them.
Order data is kept while your account is connected, so the app can show your order history. If you disconnect the app or ask us to delete your data, we delete your record, including the Amazon access key, within 30 days.
If you used the earlier version of this app that saved data in Google Drive, you can import it once. With your permission, the app reads only its own hidden data file in your Google Drive (the "app data" permission, which cannot see your other files), copies it into your new record, and then signs out of Google. The app's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We do not look at or use any seller's order data except when you ask us for help or to investigate a fault. The owner's admin page shows each account's Seller ID, the details you gave at sign-in, plan, payments and when the app was last used and synced, not your orders.
Your data is never sold, rented, or shared with advertisers or data brokers. It is processed only by the service providers needed to run the app (Cloudflare for hosting, Amazon for the data you connect, and Razorpay for payments).
If we become aware of a security incident affecting your data, we will notify affected sellers and Amazon as required by Amazon's Data Protection Policy, and act to contain it.
This app is for business use by Amazon sellers and is not directed at children.
If this policy changes, the updated version will be posted on this page with a new date.
When you first sign in we ask for your name, business name, mobile number and email. We use them only to run your account, send receipts and invoices, and give support. Payments are processed by Razorpay; we receive the payment result and payment ID, never your card or UPI details. We keep a record of your plan and payments as required for accounts and tax.
Ocean IT Solutions, India · oceanitsolutions1@gmail.com
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